Friday, May 31, 2013

Is your Boss a Sociopath? Are You? Am I?



Is your Boss a Sociopath? Are You? Am I?

Not in the same class as a sociopath, but interesting individuals, are Narcissists. Narcissists share some traits with sociopaths. They lack empathy, are very thin-skinned and grandiose in their own images. In a sense Narcissists are sociopaths that cannot completely close the deal.

An article by Craig Milkin, a Clinical Psychologist, wrote a recent article about the warning signs of Narcissism and how to detect them. Here are five things to look for:

1)      Projected Feelings of Insecurity: I don't mean that narcissists see insecurity everywhere. I'm talking about a different kind of projection altogether, akin to playing hot potato with a sense of smallness and deficiency. Narcissists say and do things, subtle or obvious, that make you feel less smart, less accomplished, less competent. It's as if they're saying, "I don't want to feel this insecure and small; here, you take the feelings." Picture the boss who questions your methods after their own decision derails an important project, the date who frequently claims not to understand what you've said, even when you've been perfectly clear, or the friend who always damns you with faint praise ("Pretty good job this time!"). Remember the saying: "Don't knock your neighbor's porch light out to make yours shine brighter." Well, the narcissist loves to knock out your lights to seem brighter by comparison.  [Authors note: Look for those people that are “one-uppers,” those that no matter how well you have done, they have “one-up” on you.]
2) Emotion-phobia: Feelings are a natural consequence of being human, and we tend to have lots of them in the course of normal interactions. But the very fact of having a feeling in the presence of another person suggests you can be touched emotionally by friends, family, partners, and even the occasional tragedy or failure. Narcissists abhor feeling influenced in any significant way. It challenges their sense of perfect autonomy; to admit to a feeling of any kind suggests they can be affected by someone or something outside of them. So they often change the subject when feelings come up, especially their own, and as quick as they might be to anger, it's often like pulling teeth to get them to admit that they've reached the boiling point -- even when they're in the midst of the most terrifying tirade.
3) A Fragmented Family Story: Narcissism seems to be born of neglect and abuse, both of which are notorious for creating an insecure attachment style (for more on attachment, see here and here). But the very fact that narcissists, for all their posturing, are deeply insecure, also gives us an easy way to spot them. Insecurely attached people can't talk coherently about their family and childhood; their early memories are confused, contradictory, and riddled with gaps. Narcissists often give themselves away precisely because their childhood story makes no sense, and the most common myth they carry around is the perfect family story. If your date sings their praises for their exalted family but the reasons for their panegyric seem vague or discursive, look out. The devil is in the details, as they say -- and very likely, that's why you're not hearing them.
4) Idol Worship: Another common narcissistic tendency you might be less familiar with is the habit of putting people on pedestals. The logic goes a bit like this: "If I find someone perfect to be close to, maybe some of their perfection will rub off on me, and I'll become perfect by association." The fact that no one can be perfect is usually lost on the idol-worshipping narcissist -- at least until they discover, as they inevitably do, that their idol has clay feet. And stand back once that happens. Few experiences can prepare you for the vitriol of a suddenly disappointed narcissist. Look out for any pressure to conform to an image of perfection, no matter how lovely or magical the compulsive flattery might feel.
5) A High Need for Control: For the same reason narcissists often loathe the subject of feelings, they can't stand to be at the mercy of other people's preferences; it reminds them that they aren't invulnerable or completely independent -- that, in fact, they might have to ask for what they want -- and even worse, people may not feel like meeting the request. Rather than express needs or preferences themselves, they often arrange events (and maneuver people) to orchestrate the outcomes they desire. In the extreme form, this can manifest as abusive, controlling behaviors. (Think of the man who berates his wife when dinner isn't ready as soon as he comes home. He lashes out precisely because at that very moment, he's forced to acknowledge that he depends on his wife, something he'd rather avoid.) But as with most of these red flags, the efforts at control are often far subtler than outright abuse. Be on the lookout for anyone who leaves you feeling nervous about approaching certain topics or sharing your own preferences. Narcissists have a way of making choices feel off-limits without expressing any anger at all -- a disapproving wince, a last-minute call to preempt the plans, chronic lateness whenever you're in charge of arranging a night together. It's more like a war of attrition on your will than an outright assault on your freedom.

As business people and business lawyers, we probably ask ourselves what separates the good from the great, the great from the average, and the average from talented neer’ do wells. I have my own ideas, but it would be nice to hear yours.

Saturday, May 11, 2013

MIXED MESSAGES. OR WHAT IS THE MESSAGE?



The BizView editorial in the Greater Fort Wayne Weekly in the May 10-16th addition was entitled “Mixed Messages.”  It compared and contrasted two state business rankings. The message was indeed mixed.
The first provided good news. Indiana, in a Chief Executive Magazine annual ranking, was number 5, behind only Texas, Florida, North Carolina and Tennessee. The survey focused on tax and regulation, work-force skills and quality of life. And placed Indiana at its frequent position of the most northerly of “southern states.”

The second study, however, by The US Chamber of Commerce, put Indiana squarely in the middle. It did well in infrastructure and exports, but lagged in business climate, entrepreneurship and was number 48 on talent pipeline. This is certainly a function of educated youth out-migration. You just can’t keep them on the farm.

So which is correct? Well, next to this editorial is the always enlightening and entertaining Morton J. Marcus. In the parlance of the elevator story, Indiana came out generally well in annual weekly earnings. It came in 14th in earnings growth.

IF INDIANA IS NOT AVERAGE, WHAT ELSE CAN IT BE?

The author is always a little concerned when Indiana’s ranking deviates from an average ranking in nearly any category. Call it experience. Call it the love of the median and regression to the mean. Call it no trust in outliers.

The Editorial closes with this statement “We’ve made strides, but we’ve got a long way to go.”  I guess you could say that about nearly anything.